Experienced Customer Support Specialist

Recruitify_HR; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading BPO company in Taguig is seeking a Customer Support Representative to provide exceptional service through various channels including phone, email, and chat. The ideal candidate will have 3-5 years of experience in customer service and strong verbal and written communication skills. Responsibilities include resolving customer inquiries efficiently, maintaining product knowledge, and documenting interactions accurately. Join a dynamic team in a fast-paced environment.

Qualifications

• 3–5 years of experience in customer service or related field.
• Ability to handle difficult situations with professionalism.
• Customer-focused attitude.

Responsibilities

• Provide exceptional customer support through various channels.
• Resolve customer inquiries and issues efficiently.
• Document customer interactions accurately.

Skills

Strong verbal communication skills

Strong written communication skills

Problem-solving mindset

Education

High School Diploma or equivalent

Job description

A leading BPO company in Taguig is seeking a Customer Support Representative to provide exceptional service through various channels including phone, email, and chat. The ideal candidate will have 3-5 years of experience in customer service and strong verbal and written communication skills. Responsibilities include resolving customer inquiries efficiently, maintaining product knowledge, and documenting interactions accurately. Join a dynamic team in a fast-paced environment.