On-site Customer Care Specialist - Taguig

S&R Membership Shopping; Taguig; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Sick Leave

Vacation Leave

Solo Parent Leave

Special Leave for Women

Job summary

A leading retail company in Taguig is seeking candidates for an on-site customer service role. The position requires 1-3 years of experience in customer service, handling inbound calls, and processing orders efficiently. Candidates should be high school graduates with strong communication and customer service skills. The job offers government-mandated benefits including sick leave, vacation leave, and more. Join our team and contribute to enhancing customer satisfaction.

Qualifications

• 1-3 years of experience in customer service.
• Ability to handle high call volumes using technology.
• Excellent communication skills.

Responsibilities

• Answer inbound calls and respond to customer inquiries promptly.
• Process customer orders accurately.
• Inform customers of promotions and offers.
• Document customer feedback for service improvement.

Skills

Customer service skills

Communication skills

Education

High/Senior High School

Job description

A leading retail company in Taguig is seeking candidates for an on-site customer service role. The position requires 1-3 years of experience in customer service, handling inbound calls, and processing orders efficiently. Candidates should be high school graduates with strong communication and customer service skills. The job offers government-mandated benefits including sick leave, vacation leave, and more. Join our team and contribute to enhancing customer satisfaction.