Day Shift CSR — Onsite in Taguig, Free Parking

Transcosmos Asia Philippines, Inc.; Taguig; On-site; PHP 18,000 - 22,000; Full time

Benefits offered by this job

Day Shift

Free Parking

Training Subsidy

Job summary

A leading customer service provider in Taguig is seeking a Customer Service Representative for a morning shift position. The role involves handling customer inquiries through calls and chats, providing accurate information, and resolving concerns professionally. Applicants should have at least a Senior High School education and one year of BPO experience, with good communication skills. Benefits include training subsidies and career advancement opportunities in a supportive environment.

Qualifications

• 1-year experience in the BPO industry preferred.
• Amendable to work onsite and in a shifting schedule, including weekends and holidays.

Responsibilities

• Handle inbound and outbound calls, emails, and chat inquiries from customers.
• Provide accurate product, service, and account-related information.
• Resolve customer concerns in a timely and professional manner.
• Document all interactions properly in the system.

Skills

Good communication skills

Education

Senior High School

Job description

A leading customer service provider in Taguig is seeking a Customer Service Representative for a morning shift position. The role involves handling customer inquiries through calls and chats, providing accurate information, and resolving concerns professionally. Applicants should have at least a Senior High School education and one year of BPO experience, with good communication skills. Benefits include training subsidies and career advancement opportunities in a supportive environment.