Call Center Agent (Up to Php30,000)

J-K Network Services; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

Health Insurance (HMO)

Job summary

A leading IT services company based in Makati is seeking a full-time Customer Service Representative. The role involves responding to customer inquiries via phone, email, chat, or in person, resolving complaints, and maintaining accurate records. Candidates should have a Bachelor's degree, and while experience in Customer Service is advantageous, fresh graduates will also be considered. Immediate start is preferred, and the work setup is onsite.

Qualifications

• Open for Fresh Graduate and Undergraduate candidates.
• With 6 months - 1 year of experience in Customer Service is an advantage.
• Amenable to attend interview.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve complaints and provide appropriate solutions.
• Maintain accurate customer records in CRM systems.
• Meet response time and satisfaction targets.

Skills

Customer Service Experience

Education

Bachelor's degree

Job description

On-site - Makati Fresh Graduate/Student Bachelor Full-time

Chat

Apply

Share

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Read More

Look for Ms. Bianca

COMPANY PROFILE: For over 20 years, the company has delivered IT business development services, specializing in cloud-based server setup, maintenance, security, and user-friendly system design, while leveraging current web and marketing trends to help businesses optimize their IT operations.

Company Industry: IT Company

Work Set Up: Onsite

JOB REQUIREMENTS:

Bachelor's degree holder

Open for Fresh Graduate and Undergraduate candidates

With 6 months - 1 year of experience in Customer Service is an advantage.

Amenable to attend interview

Can start as soon as possible

JOB RESPONSIBILITIES:

Respond to customer inquiries via phone, email, chat, or in person

Resolve complaints and provide appropriate solutions

Maintain accurate customer records in CRM systems

Meet response time and satisfaction targets

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

Tips