Customer Service Specialist - Non-Voice (Chat/Email)

TREG Outsourcing; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

HMO and health benefits

Performance incentives and bonuses

Paid training

Career growth opportunities

Job summary

TREG Outsourcing in Pasig is seeking a Customer Service Representative for on-site work with non-voice and chat/email support. No exp required; suitable for high school graduates or college grads. You will handle inquiries, provide product information, and ensure customer satisfaction in a fast-paced environment.

Benefits include health coverage, training, and opportunities for growth. Flexible work arrangements (on-site/hybrid/remote) may apply depending on the account.

Qualifications

• High School, Senior High School, or College Graduate.
• Proficient in English with basic computer skills.
• Willing to work on-site, hybrid, or remote depending on account.
• BPO experience is an advantage but not required.
• Competitive salary, incentives, bonuses, and health benefits.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide accurate information on products, services, and accounts.
• Resolve issues promptly and professionally.
• Maintain customer records and document interactions.
• Meet defined quality, productivity, and performance targets.
• Follow company policies and procedures at all times.

Skills

English communication

Basic computer navigation

Willing to work on-site/hybrid/remote

BPO experience advantageous

Education

High School / Senior High School / College Graduate

Job description

TREG Outsourcing in Pasig is seeking a Customer Service Representative for on-site work with non-voice and chat/email support. No exp required; suitable for high school graduates or college grads. You will handle inquiries, provide product information, and ensure customer satisfaction in a fast-paced environment.

Benefits include health coverage, training, and opportunities for growth. Flexible work arrangements (on-site/hybrid/remote) may apply depending on the account.