Remote Voice Customer Service Specialist

TREG Outsourcing; Pasay; On-site; PHP 223,200 - 357,120; Full time

Benefits offered by this job

Night shift differential

HMO

Other company benefits

Job summary

TREG Outsourcing in Pasay is hiring a Customer Service Representative (Voice Account) for an on-site role with a 100% virtual recruitment process. The role emphasizes assisting customers by phone, providing product and account information, and resolving concerns with strong English communication.

Ideal candidates are High School graduates who can work night shifts, weekends, and holidays. Training is provided, with competitive compensation and benefits including HMO and other company perks.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• Good English communication and conversational skills.
• Basic computer navigation and typing skills.

Responsibilities

• Answer inquiries and resolve concerns via phone.
• Provide accurate information about products, services, and accounts.
• Troubleshoot customer issues and offer appropriate solutions.
• Document customer interactions and keep records up to date.
• Deliver excellent customer service while meeting quality and performance standards.

Skills

English communication

Typing

Basic computer navigation

Education

High School graduate (Old Curriculum)

Senior High School graduate

Job description

TREG Outsourcing in Pasay is hiring a Customer Service Representative (Voice Account) for an on-site role with a 100% virtual recruitment process. The role emphasizes assisting customers by phone, providing product and account information, and resolving concerns with strong English communication.

Ideal candidates are High School graduates who can work night shifts, weekends, and holidays. Training is provided, with competitive compensation and benefits including HMO and other company perks.