Chat & Email Support Specialist - 90% Non-Voice, Night Shift

TREG Outsourcing; Pasig; On-site; PHP 223,200 - 357,120; Full time

Benefits offered by this job

Night shift differential

Performance incentives

Competitive base salary

Job summary

TREG Outsourcing in Pasig is seeking detail-oriented individuals for a Customer Service role with a strong focus on written communication and high-quality email/chat support. The job emphasizes a 90% non-voice workload and a streamlined, virtual onboarding process.

Ideal candidates are Senior High School or Old Curriculum High School graduates with good English, basic computer skills, and the ability to work night shifts or weekends in a fast-paced environment where accurate documentation is

Qualifications

• Senior High School or High School (Old Curriculum) graduate is acceptable.
• Strong written English with clear grammar and communication.
• Basic computer skills and 30–35 WPM typing required.

Responsibilities

• Manage and resolve customer inquiries via chat and email.
• Provide accurate product information and troubleshoot account issues.
• Document customer interactions clearly in the system.

Skills

Written English

Typing 30–35 WPM

Customer service

Flexibility with shifts

Education

Senior High School Graduate

High School Graduate (Old Curriculum)

Tools

CRM basics

Job description

TREG Outsourcing in Pasig is seeking detail-oriented individuals for a Customer Service role with a strong focus on written communication and high-quality email/chat support. The job emphasizes a 90% non-voice workload and a streamlined, virtual onboarding process.

Ideal candidates are Senior High School or Old Curriculum High School graduates with good English, basic computer skills, and the ability to work night shifts or weekends in a fast-paced environment where accurate documentation is