Entry-Level Online Customer Support Specialist

TREG Outsourcing; Angeles; On-site; PHP 200,880 - 267,840; Full time

Job summary

TREG Outsourcing in Angeles, Philippines, is hiring for an on-site customer support role. No prior experience required; high school diploma or equivalent is acceptable.

The position involves assisting customers via chat, email and social media, delivering clear product information, resolving issues, and maintaining records with a friendly, patient approach. Ideal candidates show strong English communication, a willingness to learn, and a positive attitude.

Qualifications

• High School Diploma or equivalent.
• 0–2 years experience.
• Strong English communication skills.
• Customer service experience or a willingness to learn.
• Patience, empathy and a positive attitude.

Responsibilities

• Respond to customer inquiries via online chat, email, and social media.
• Provide product and service information to customers in a clear and friendly manner.
• Resolve customer complaints and issues efficiently, ensuring a positive experience.
• Maintain customer records and document interactions accurately.
• Collaborate with team members to improve service delivery and customer satisfaction.

Skills

English communication

Customer service

Education

High School Diploma

Job description

TREG Outsourcing in Angeles, Philippines, is hiring for an on-site customer support role. No prior experience required; high school diploma or equivalent is acceptable.

The position involves assisting customers via chat, email and social media, delivering clear product information, resolving issues, and maintaining records with a friendly, patient approach. Ideal candidates show strong English communication, a willingness to learn, and a positive attitude.