Customer Service Specialist — Fast-Paced Call Center

Gratitude Philippines; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service company in Metro Manila is seeking individuals for customer service roles. Candidates should have a Bachelor's degree and 1-3 years of experience in a related field. Responsibilities include handling customer inquiries, documenting interactions, and providing excellent service. Flexibility is required as evening and weekend shifts may be necessary. Join a team that values empathy and communication, where your skills can thrive.

Qualifications

• Educational qualification of a Bachelor's degree preferred.
• 1-3 years of experience in customer service or call center roles.
• Strong verbal and written communication skills are essential.

Responsibilities

• Provide excellent customer service through effective communication.
• Handle inbound and outbound calls professionally.
• Document customer interactions accurately.

Skills

Strong verbal communication skills

Strong written communication skills

Problem-solving skills

Empathy

Patience

Customer orientation

Education

Bachelor's degree in a relevant field

Job description

A customer service company in Metro Manila is seeking individuals for customer service roles. Candidates should have a Bachelor's degree and 1-3 years of experience in a related field. Responsibilities include handling customer inquiries, documenting interactions, and providing excellent service. Flexibility is required as evening and weekend shifts may be necessary. Join a team that values empathy and communication, where your skills can thrive.