Customer Service Representatives - Telco Account

Alldigi Tech Manila Inc.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A telecom service provider is hiring Customer Service Representatives in Taguig. The role involves providing customer support via phone, chat, and email. Candidates must be HS graduates with at least 1 year of outbound sales experience, strong English communication skills, and a willingness to work on-site, including holidays and night shifts.

Qualifications

• Must be HS Graduate, SHS Graduate, Assoc Undergrad/Graduate, and College Undergrad/Graduate.
• With minimum of 1 year outbound sales experience.
• Strong communication skills in both spoken and written English.

Responsibilities

• Provide great customer support over phone, chat, and email.
• Listen to customers, ask questions, and solve their issues quickly.
• Stay friendly and professional while building strong relationships with customers.

Skills

Strong communication skills

Customer service orientation

Problem-solving

Education

HS Graduate or equivalent

Job description

We are hiring for Customer Service Representatives for our Telco Account (B2B)!

Main Duties & Responsibilities:

• Provide great customer support over phone, chat, and email.
• Listen to customers, ask questions, and solve their issues quickly.
• Stay friendly and professional while building strong relationships with customers.

• Must be HS Graduate, SHS Graduate, Assoc Undergrad/Graduate, and College Undergrad/Graduate
• With minimum of 1 year outbound sales experience
• Strong communication skills in both spoken and written English
• Flexible with working hours, including holidays, and night shifts
• Willing to work on-site (Taguig)