Customer Service Representative (BPO) – Virtual Hiring

Crescendo Staffing and Business Consulting Inc.; Rizal; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Salary package up to ₱25,000

Performance incentives

HMO coverage

Paid leaves

Job summary

A staffing and business consulting firm is looking for a Customer Service Representative. The role involves engaging with customers through calls, providing necessary information, and addressing concerns. Candidates can apply regardless of their previous experience, and on-site work at SM Masinag is expected. Attractive salary packages of up to ₱25,000, performance incentives, and benefits are offered, highlighting an efficient virtual hiring process without the need for walk-ins.

Qualifications

• Open to candidates with or without call center experience.
• Willing to work on-site.
• Work locations: SM Masinag.

Responsibilities

• Handle customer inquiries through inbound and/or outbound calls.
• Provide accurate information and resolve concerns.
• Deliver excellent customer service while meeting company performance standards.

Job description

Customer Service Representative (BPO) – Virtual Hiring

Crescendo Staffing and Business Consulting Inc.

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

The Customer Service Representative (CSR) is responsible for handling customer inquiries through inbound and/or outbound calls. The role focuses on providing accurate information, resolving concerns, and delivering excellent customer service while meeting company performance standards.

We are currently accepting applicants for customer service roles with a streamlined application process.

What’s Included

• Salary package of up to ₱25,000
• Performance incentives, night differential, and allowances
• HMO coverage and paid leaves (SL/VL)
• Regular and on-time salary release

Application Process

• 1 exam + 1 Interview Only
• Phone and online process only via MS Teams
• No walk‑in required
• Application to job offer completed within the day for qualified candidates
• No mock calls or additional language assessments

Qualifications

• Open to candidates with or without call center experience
• Willing to work on-site
• Work locations: SM Masinag

If you’re interested, feel free to send a message to apply or to get more details.

HR Officer: Crescendo Staffing and Business Consulting Inc.

Working Location

Ground floor, SM City Masinag. SM City, Infanta Hwy, Masinag, Antipolo, 1870 Rizal, Philippines