Customer Service Representative - Spanish Bilingual.

Recruitify_HR; Muntinlupa; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency is seeking an experienced customer service representative to provide exceptional service to Spanish-speaking clients. The role requires 3-5 years of experience and proficiency in both Spanish and English. Responsibilities include handling inquiries and resolving issues through various communication channels. Candidates should possess strong communication skills and be empathetic, with the ability to thrive in a fast-paced environment. This position is primarily on-site in Muntinlupa, Philippines.

Qualifications

• 3-5 years of experience in a customer service role.
• Empathetic, patient, and able to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Handle inquiries and resolve issues through phone, email, and chat.
• Maintain accurate records of customer interactions and transactions.

Skills

Proficiency in Spanish

Strong communication skills

Education

Diploma in a relevant field

Job description

On-site - Muntinlupa 3-5 Yrs Exp Diploma Full-time

Chat

Apply

Share

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer service to Spanish-speaking clients.
• Handle inquiries and resolve issues through phone, email, and chat.
• Maintain accurate records of customer interactions and transactions.
• Educate customers on products and services to enhance their experience.
• Collaborate with team members to improve support processes and customer satisfaction.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience.
• Experience Level: 3-5 years of experience in a customer service role.
• Skills and Competencies: Proficiency in Spanish and English, strong communication skills.
• Qualities and Traits: Empathetic, patient, and able to work in a fast-paced environment.
• Working Conditions: Mainly office-based with occasional remote work opportunities.

If your job position involves working overseas, please stay vigilant and keep all communication within the Bossjob platform to avoid potential scams.

Your safety is our priority. Be cautious if an employer has any of the following behaviors, and report them immediately through the platform.

• Requests your ID or personal documents unnecessarily
• Asks for money, deposits, guarantees, or property during the hiring process
• Pressures you to invest or raise funds
• Collects illicit benefits. Engages in any other illegal or suspicious activity
• Redirects you outside the platform to other websites or group chats not related to the company or role you’re applying for

Tips

Some of our features may not work properly on your device.