Customer Service Representative

Dynamic Talent Solutions; Makati; On-site; PHP 246,000 - 357,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Employee Recognition Program

Incentives

Health Insurance

HMO

13th Month Pay

Paid Holidays

Work from Home

Job summary

Dynamic Talent Solutions seeks a Customer Service Representative – B2B Retail Sales to assist business customers, retailers, and corporate clients with orders, inquiries, and account concerns. The role blends customer service, sales support, and account management to ensure smooth transactions and strong client relationships.

The position is on-site in Makati, requires at least a senior high school graduate (college degree preferred) and 2+ years in CS/B2B or related fields; strong English,

Qualifications

• At least Senior High School graduate; college graduate is preferred.
• With 2+ years of customer service, B2B sales, retail sales, or account management experience is an advantage.
• Experience handling business clients, retailers, corporate accounts, or wholesale customers is preferred.
• Strong verbal and written English communication skills.
• Good sales, negotiation, and customer service skills.
• Strong problem-solving and interpersonal skills.
• Comfortable using CRM systems, Microsoft Office, email, and other business applications.
• Results-oriented and able to meet sales and performance targets.

Responsibilities

• Assist business customers, retailers, and corporate clients with product orders, sales inquiries, and account concerns.
• Provide sales support and maintain strong client relationships to ensure smooth business transactions.

Skills

Customer service

B2B sales

English communication

Negotiation

Account management

Multitasking

Education

Senior High School

College degree preferred

Tools

CRM systems

Microsoft Office

Email tools

Job description

On-site - Makati 1-3 Yrs Exp High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

• Commission
• Performance Bonus
• Employee Recognition Program
• Incentives

Government Mandated Benefits

• 13th Month Pay
• Paid Holidays

Insurance Health & Wellness

• Health Insurance
• HMO

Work-Life Balance

• Work from Home

Read More

The Customer Service Representative – B2B Retail Sales is responsible for assisting business customers, retailers, and corporate clients with their product orders, sales inquiries, account concerns, and service requests. The role combines customer service, sales support, and account management to ensure smooth business transactions and maintain strong client relationships.

Qualifications:

• At least Senior High School graduate; college graduate is preferred.
• With 2 years or more of customer service, B2B sales, retail sales, or account management experience is an advantage.
• Experience handling business clients, retailers, corporate accounts, or wholesale customers is preferred.
• Strong verbal and written English communication skills.
• Good sales, negotiation, and customer service skills.
• Strong problem-solving and interpersonal skills.
• Comfortable using CRM systems, Microsoft Office, email, and other business applications.
• Results-oriented and able to meet sales and performance targets.
• Good organizational skills and attention to detail.
• Able to multitask and work in a fast-paced environment.
• Willing to work on shifting schedules, weekends, or holidays when required.
• Willing to work onsite.

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Recruitment Specialist Dynamic Talent Solutions

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