Spanish Bilingual Associate. 100K Salary.

Recruitify_HR; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Job summary

A customer service provider based in Pasig is looking for a Customer Service Representative fluent in both English and Spanish. Candidates should possess a Diploma and have 5 to 10 years of experience in customer service. Responsibilities include providing exceptional service to clients, managing inquiries, and translating documents. The role requires strong multitasking abilities and a professional demeanor in a fast-paced environment. Competitive compensation and a performance bonus are offered.

Qualifications

• 5–10 years of experience in customer service or a related field.
• Professional demeanor with a customer-focused attitude.
• Ability to work in a fast-paced environment with flexible hours.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Manage client inquiries and provide accurate information in both English and Spanish.
• Assist in translating documents for Spanish-speaking stakeholders.
• Collaborate with team members to improve service delivery.
• Maintain records of client interactions and feedback.

Skills

Proficient in both English and Spanish

Excellent communication skills

Strong multitasking abilities

Strong problem-solving abilities

Education

Diploma in a relevant field or equivalent experience

Job description

On-site - Pasig 5-10 Yrs Exp Diploma Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

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Description

• Provide exceptional customer service to Spanish-speaking clients.
• Manage client inquiries and provide accurate information in both English and Spanish.
• Assist in translating documents and communication for Spanish-speaking stakeholders.
• Collaborate with team members to improve service delivery and client satisfaction.
• Maintain records of client interactions and feedback to enhance future services.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience.
• Experience Level: 5–10 years of experience in customer service or a related field.
• Skills and Competencies: Proficient in both English and Spanish, with excellent communication skills.
• Responsibilities and Duties: Strong multitasking and problem-solving abilities.
• Qualities and Traits: Professional demeanor with a customer-focused attitude.
• Working Conditions: Fast-paced environment with flexible working hours.

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