Customer Service Representative | Open to Fresh Graduates! | Virtual Hiring

Accenture; Muntinlupa; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO coverage

Bonuses & incentives

Training & certification

Paid leave

Job summary

Accenture Philippines is hiring a Customer Service Representative to provide frontline support, ensuring call quality and meeting service level targets. This full-time onsite role is based in Alabang, with shifts and holiday work required.

Open college graduates or those who completed at least first year are welcome; 1 year CSR experience is preferred, but graduates without BPO experience are considered. Strong communication skills are essential and you’ll join a team delivering value to

Qualifications

• Open college graduates or undergraduates who completed at least 1st year in college.
• Must have at least 1 year of CSR experience.
• We're also accepting college graduates without BPO experience
• Strong communication skills.
• Willing to work full-time onsite in Alabang.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements.
• This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

Communication skills

Education

Some college

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

The ideal candidate will have the following skills and experience:

• Open college graduates or undergraduates who completed at least 1st year in college

• Must have at least 1 year of CSR experience.

• We're also accepting college graduates without BPO experience

• Strong communication skills.

• Willing to work full-time onsite in Alabang

• Amenable to shifting schedules and holiday work.

Quezon City

3rd Floor, Gateway Mall, Cubao (Near Smart Araneta Coliseum)

Mandaluyong City

Ground Floor, Robinsons Cybergate 1, Boni Avenue (Near MRT Boni Station)

*Terms and conditions apply