Customer Service Representative NON VOICE ACCOUNT

Synlink Recruitment Outsourcing Co. Inc.; Quezon City; On-site; PHP 167,400 - 245,520; Full time

Benefits offered by this job

HMO

Flexible Hours

Incentives

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a Customer Service Representative for a NON VOICE account, on-site in Quezon City. No prior experience required; SHS graduates welcome; this is a full-time role in a fast-paced service environment.

The position emphasizes customer support through non-voice channels, with a focus on accurate records, organized task management, and strong problem-solving abilities. Fluency in written English and a positive learning attitude are valued.

Qualifications

• Educational qualifications: At least SHS graduate.
• Skills: Strong organizational skills and attention to detail.
• Skills: Excellent problem-solving abilities.
• Skills: Proficient in written English communication.
• Skills: Familiarity with customer service principles and practices.
• Qualities: Positive attitude and willingness to learn.

Responsibilities

• Provide exceptional customer service through various non-voice channels.
• Assist customers with inquiries, issues, and account management.
• Utilize strong organizational skills to manage multiple tasks efficiently.
• Engage in problem-solving to resolve customer concerns effectively.
• Maintain accurate records of customer interactions and transactions.

Job description

Customer Service Representative NON VOICE ACCOUNT

Synlink Recruitment Outsourcing Co. Inc.

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Description

• Provide exceptional customer service through various non-voice channels.
• Assist customers with inquiries, issues, and account management.
• Utilize strong organizational skills to manage multiple tasks efficiently.
• Engage in problem-solving to resolve customer concerns effectively.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: At least SHS GRADUATE
• Skills and Competencies: Strong organizational skills and attention to detail.
• Skills and Competencies: Excellent problem-solving abilities.
• Skills and Competencies: Proficient in written English communication.
• Skills and Competencies: Familiarity with customer service principles and practices.
• Qualities and Traits: Positive attitude and willingness to learn.

Call Centre Organizational Skills Problem Solving Scheduling English Language Customer Service Account Management