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Private Advertiser is seeking a customer service associate to support voice-based inquiries. The role requires clear English communication, basic computer and typing skills, and at least 6 months BPO or customer service experience. The position is onsite in Eastwood, Quezon City with a night-shift schedule and potential weekend work.
Training will occur before endorsement to operations. Ideal candidates can start ASAP and are comfortable with performance metrics and policies.
Minimum of 6 months BPO/Customer Service experience
At least High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum)
Good English communication skills
Basic computer navigation and typing skills
Willing to work onsite in Eastwood, Quezon City
Willing to work on a night-shift schedule, including weekends and holidays if required
Can start ASAP
RESPONSIBILITIES:
Voice Customer Service Account
Handle customer inquiries, concerns, and requests via phone
Provide accurate information and excellent customer support
Document customer interactions and maintain account records
Follow company policies, quality standards, and performance metrics
HIRING PROCESS:
No assessment required
Initial and final interview only
Fast and straightforward hiring process
2 months training before endorsement to operations