Customer Service Representative with 6 months experience in Sales

Lexie Staffing co.; Quezon City; On-site; PHP 290,160 - 312,480; Full time

Benefits offered by this job

Quick hiring process

Paid training

Career growth opportunities

HMO coverage

Job summary

A staffing agency is seeking a Customer Service Representative for an onsite role in Quezon City. The position involves managing inbound and outbound calls, providing customer support, and resolving issues efficiently. Ideal candidates should have strong communication and listening skills, and a minimum of 6 months of BPO experience in sales. Competitive salary and benefits are offered for this position.

Qualifications

• Minimum of 6 months BPO experience in Sales accounts.
• Willing to work on shifting schedules, including weekends and holidays.
• Must be open to working onsite in Quezon City.

Responsibilities

• Respond to customer inquiries with professionalism and courtesy.
• Share accurate information about company products and services.
• Assist customers with billing concerns, account management, and basic troubleshooting.
• Resolve complaints and issues promptly and effectively.
• Deliver quality service to ensure customer satisfaction.

Skills

Strong communication skills

Active listening skills

Education

Senior High School graduate or higher

Job description

Location: Quezon City (Onsite)

Salary Range: ₱26,000 – ₱28,000 per month (depending on experience)

We are looking for a Customer Service Representative (Voice Account) to join our team. The role involves managing inbound and outbound calls to provide excellent customer support.

Key Responsibilities

• Respond to customer inquiries with professionalism and courtesy
• Share accurate information about company products and services
• Assist customers with billing concerns, account management, and basic troubleshooting
• Resolve complaints and issues promptly and effectively
• Deliver quality service to ensure customer satisfaction

Qualifications

• At least a Senior High School graduate (or higher)
• Minimum of 6 months BPO experience in Sales accounts
• Strong communication and active listening skills
• Willing to work on shifting schedules, including weekends and holidays
• Must be open to working onsite in Quezon City

What We Offer

• Quick hiring process (completed in just 1 day through a phone interview)
• Competitive salary package (₱26,000–₱28,000)
• Paid training with opportunities for career growth
• HMO coverage and other standard company benefits