Customer Service Representative

Alorica; Metro Manila; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

HMO/Health Coverage

Insurance Coverage

Job summary

Alorica Inc. in the Philippines is hiring for customer service roles. The job involves handling inquiries via inbound or outbound calls, providing accurate information and resolving concerns, and documenting interactions to update accounts. All positions are full-time and onsite in Cubao, Quezon City.

Salary package up to ₱30,000 with HMO/Health Coverage and Insurance Coverage. Express hiring with a possible same-day offer after the clear steps.

Qualifications

• Open to High School Graduates, College Undergraduates, College Graduate
• With or without BPO experience
• Willing to work on shifting schedules, including weekends and holidays, if required
• Willing to work onsite in Cubao, Quezon City

Responsibilities

• Handle customer inquiries through inbound or outbound calls, depending on account requirements.
• Provide accurate information and resolve customer concerns.
• Document customer interactions and update account records.
• Maintain professional communication and meet service quality standards.

Skills

Customer service

Communication

Multitasking

Onsite work

Education

High School Graduate

College Undergraduate

College Graduate

Job description

100 Full Time Positions Available!

Responsibilities

• Handle customer inquiries through inbound or outbound calls, depending on account requirements.
• Provide accurate information and resolve customer concerns.
• Document customer interactions and update account records.
• Maintain professional communication and meet service quality standards.

Qualifications

• Open to High School Graduates, College Undergraduates, College Graduate
• With or without BPO experience.
• Willing to work on shifting schedules, including weekends and holidays, if required.
• Willing to work onsite in Cubao, Quezon City

Salary and Benefits

• Salary package up to ₱30,000
• HMO/Health Coverage
• Insurance Coverage

Application Process

• Express hiring process with only 3 hiring steps.
• Possible same-day Job Offer, subject to successful completion of the hiring process.