Onsite Night-Shift Customer Support Pro

Private Advertiser; Quezon City; On-site; PHP 290,000 - 402,000; Full time

Job summary

Private Advertiser is seeking a customer service associate to support voice-based inquiries. The role requires clear English communication, basic computer and typing skills, and at least 6 months BPO or customer service experience. The position is onsite in Eastwood, Quezon City with a night-shift schedule and potential weekend work.

Training will occur before endorsement to operations. Ideal candidates can start ASAP and are comfortable with performance metrics and policies.

Qualifications

• Minimum of 6 months BPO/Customer Service experience.
• At least High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).
• Good English communication skills.
• Basic computer navigation and typing skills.
• Willing to work onsite in Eastwood, Quezon City.
• Willing to work on a night-shift schedule, including weekends and holidays if required.
• Can start ASAP.

Responsibilities

• Voice Customer Service Account
• Handle customer inquiries, concerns, and requests via phone
• Provide accurate information and excellent customer support
• Document customer interactions and maintain account records
• Follow company policies, quality standards, and performance metrics

Skills

English communication

Typing skills

Basic computer navigation

Night shift availability

Onsite work Eastwood

Education

High School Graduate (Old Curriculum)

Senior High School Graduate (New Curriculum)

Job description

Private Advertiser is seeking a customer service associate to support voice-based inquiries. The role requires clear English communication, basic computer and typing skills, and at least 6 months BPO or customer service experience. The position is onsite in Eastwood, Quezon City with a night-shift schedule and potential weekend work.

Training will occur before endorsement to operations. Ideal candidates can start ASAP and are comfortable with performance metrics and policies.