Customer Service Representative - Insurance | With PHP30,000 Joining Bonus*

Accenture; Philippines; On-site; PHP 290,000 - 402,000; Full time

Benefits offered by this job

HMO coverage

Bonuses & incentives

Training & upskilling

Paid sick & vacation leaves

Job summary

Accenture in the Philippines is seeking a Customer Service Representative - Insurance to review documents, verify agent and license details, and process transactions. This is a full-time, onsite role in Cubao, Quezon City.

You will work with data to ensure accuracy, encode records, and support workflow with timely updates. Open to graduates with at least 1 year in insurance, healthcare, retirement services, or financial accounts, and able to shift schedules.

Qualifications

• Open to college graduates, associate degree holders, and undergraduates

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Education

Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

What's in it for you?

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.
  

About You:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Cubao, Quezon City

• Flexible with shifting schedules and holiday work