Healthcare Customer Service Rep — Onsite, Training Provided

MetHealth; Taguig; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Life Insurance

HMO

Company Social Events

Job summary

MetHealth in Taguig is seeking a Customer Service Representative to support patients with inquiries about healthcare services and products. This on-site role emphasizes accurate information, empathetic patient care, and efficient issue resolution.

You will handle appointment scheduling, maintain records, and coordinate with medical staff and other departments to ensure high-quality service delivery. Training provided; no prior experience required.

Qualifications

• High School Diploma or equivalent.
• No prior experience required; training will be provided.
• Strong verbal and written communication skills.
• Empathetic approach with a focus on patient care.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist customers with inquiries regarding healthcare services and products.
• Provide accurate information and support to resolve patient issues effectively.
• Maintain updated records of customer interactions and transactions.
• Collaborate with medical staff and other departments to ensure high-quality service delivery.
• Handle administrative tasks, including appointment scheduling and follow-ups.

Skills

Verbal communication

Written communication

Education

High School Diploma or equivalent

Job description

MetHealth in Taguig is seeking a Customer Service Representative to support patients with inquiries about healthcare services and products. This on-site role emphasizes accurate information, empathetic patient care, and efficient issue resolution.

You will handle appointment scheduling, maintain records, and coordinate with medical staff and other departments to ensure high-quality service delivery. Training provided; no prior experience required.