Healthcare CSR - ONSITE

Metacom Careers; Makati; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Performance bonus

Incentives

HMO health insurance

Health & wellness programs

Job summary

Metacom Careers is seeking an on-site Healthcare Customer Service representative in Makati. You will assist patients, manage appointments, and maintain records to ensure smooth healthcare operations.

Ideal candidates have 0–1 year experience, strong communication skills, and a compassionate, patient-focused attitude. High school graduates are welcome to apply; training will be provided.

Qualifications

• Educational qualifications: High School diploma or equivalent
• Experience Level: 0–1 year
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Compassionate and patient-focused attitude
• Working Conditions: On-site work in a healthcare environment

Responsibilities

• Assist patients by answering inquiries and providing information about healthcare services.
• Manage patient appointments and coordinate with healthcare providers as needed.
• Maintain accurate records of patient interactions and transactions.
• Handle patient complaints and resolve issues in a professional manner.
• Support administrative tasks in the healthcare setting to ensure smooth operations.

Skills

Strong communication

Interpersonal skills

Call center experience

Education

High School diploma

Job description

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Description

• Assist patients by answering inquiries and providing information about healthcare services.
• Manage patient appointments and coordinate with healthcare providers as needed.
• Maintain accurate records of patient interactions and transactions.
• Handle patient complaints and resolve issues in a professional manner.
• Support administrative tasks in the healthcare setting to ensure smooth operations.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–1 year
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Compassionate and patient-focused attitude
• Working Conditions: On-site work in a healthcare environment

Graduate of at least High School or Senior High School

Minimum of 6 months BPO Healthcare experience

Must have Call Center / Customer Service experience

Amenable to work onsite

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