Healthcare Associate

MetHealth; Taguig; On-site; PHP 200,880 - 290,160; Full time

Job summary

MetHealth in Taguig is seeking a customer service professional for a healthcare call center role. The position requires 1–3 years in healthcare or customer service and a High School Diploma.

You will handle patient inquiries by phone and in person, coordinate appointments with healthcare professionals, and maintain accurate records while upholding confidentiality. The role emphasizes excellent communication, interpersonal skills, and a compassionate, patient-focused approach in a fast-paced

Qualifications

• High School Diploma or equivalent.
• 1–3 years experience in healthcare or customer service.
• Excellent communication and interpersonal skills.
• Experience in a call center is a plus.
• Compassionate and patient-focused demeanor.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Provide exceptional customer service to patients and families in a healthcare setting.
• Assist in managing patient inquiries and concerns over the phone and in-person.
• Coordinate with healthcare professionals to schedule appointments and provide necessary information.
• Maintain accurate records of patient interactions and update databases as needed.
• Ensure compliance with healthcare regulations and confidentiality standards.

Skills

Excellent communication

Interpersonal skills

Education

High School Diploma

Job description

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Others

Company Social Events

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Description

• Provide exceptional customer service to patients and families in a healthcare setting.
• Assist in managing patient inquiries and concerns over the phone and in-person.
• Coordinate with healthcare professionals to schedule appointments and provide necessary information.
• Maintain accurate records of patient interactions and update databases as needed.
• Ensure compliance with healthcare regulations and confidentiality standards.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 1–3 years of experience in a healthcare or customer service role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Experience in a call center environment is a plus.
• Qualities and Traits: Compassionate and patient-focused demeanor.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.

Customer Service Call Centre

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