Customer Service Representative for International Ticketing Account

Altius Inspiro Inc.; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Day 1 Medical and Health Insurance coverage

Performance Bonus

Employee Discount

Gym Membership

Parking Space

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A leading customer service provider in Iloilo City is seeking a Customer Service Representative for an international ticketing account. This position requires building rapport with customers and providing exceptional service through inbound calls. The ideal candidate is a Senior High School graduate with good communication skills, and no prior BPO experience is necessary. The role offers comprehensive health benefits and employee perks, making it an excellent opportunity for those looking to start their career in customer service.

Qualifications

• At least Senior High School Graduate or 2 years completed in College.
• Good to Proficient Communication Skills.
• With or without BPO experience.

Responsibilities

• Build quick rapport with existing customers.
• Provide customer service support through inbound calls.
• Handle problems to establish complaint resolutions.

Skills

Customer Service

Problem Solving

Team Player

Communication Skills

Education

At least Senior High School Graduate

Job description

Customer Service Representative for International Ticketing Account

On-site - Iloilo No Exp Required High/Senior High School Full-time

The role

• Build quick rapport with existing customers
• Provide customer service support through inbound calls
• Handle problems to establish complaint resolutions, standards, and processes
• Day 1 Medical and Health Insurance coverage
• Power to create a positive impact through our Annual Corporate Social Responsibility (CSR) event
• Fun and exciting employee engagement activities nationwide
• Exclusive employee perks and discount with partner establishments through Lifestyle Card
• Employee Referral perks and bonuses
• At least Senior High School Graduate or 2 years completed in College
• With or with BPO experience
• Good to Proficient Communication Skills
• Willing to work on-site in ILO

Customer Service Problem Solving Team Player

Employee Recognition and Rewards

Performance Bonus, Holiday Gifts

Insurance Health & Wellness

Dental Insurance, Health Care On-Site, Health Insurance, Life Insurance, HMO

Employee Discount, Gym Membership, Parking Space

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

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