Customer Service Representative

Lexie; Iloilo City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Health Maintenance Organization (HMO)

Job Training

Maternity & Paternity Leave

Flexible Hours

Job summary

A recruitment agency in Iloilo City is seeking candidates for a customer service position. The role involves assisting customers with inquiries, resolving complaints, and maintaining accurate records. Ideal for individuals holding a High School Diploma with proficiency in English. The company offers flexible working hours, health insurance, and professional development opportunities. No prior experience is required, making it a great entry point into the workforce.

Qualifications

• 0–2 years in customer service experience preferred.
• Ability to handle multiple tasks in a fast-paced environment.
• Flexibility to work various shifts including evenings and weekends.

Responsibilities

• Assist customers with inquiries and provide exceptional service.
• Resolve customer complaints efficiently.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer experience.
• Support back office operations as needed to streamline processes.

Skills

Proficient in English language

Excellent communication skills

Strong team player

Customer-centric attitude

Education

High School Diploma or equivalent

Job description

On-site - Iloilo No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Maternity & Paternity Leave

Work-Life Balance

Flexible Hours

Description

• Assist customers with inquiries and provide exceptional service.
• Resolve customer complaints efficiently and effectively.
• Maintain accurate records of customer interactions in the database.
• Collaborate with team members to enhance customer experience.
• Support back office operations as needed to streamline processes.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:0–2 years in customer service.
• Skills and Competencies:Proficient in English language and excellent communication skills.
• Qualities and Traits:Strong team player with a customer‑centric attitude.
• Responsibilities and Duties:Ability to handle multiple tasks in fast‑paced environments.
• Working Conditions:Must be flexible to work in various shifts including evenings and weekends.

Working Location

Lexie Staffing & Business Consulting Company