Entry Level - Customer Service Representative

Neksjob Philippines; Iloilo City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary

Comprehensive training and support

Job summary

A recruitment firm in Iloilo City is seeking individuals for the position of Customer Service Representative. This full-time role involves handling inbound and outbound calls for an international account, providing exceptional service to customers. No prior experience is required, making it ideal for high school graduates looking to start their careers. Candidates should have a positive mindset and basic computer skills, along with a strong commitment to customer service.

Qualifications

• Must be a high school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer Service

English Language

Problem Solving

Education

High School Graduate

Job description

Entry Level - Customer Service Representative

On-site - Iloilo No Exp Required High/Senior High School Full-time

Job Description

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

Responsibilities:

Handle customer calls via phone, email, or chat

Provide accurate information about products/services to international clients

Resolve customer concerns efficiently and professionally

Document interactions accurately in the system

Requirements:

High school graduate or above

Positive attitude and customer-focused mindset

Basic computer skills and ability to learn new systems

Competitive salary with international account premium

Comprehensive training and support

English Language Customer Service Problem Solving

Working Location

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