Customer Support Team Hiring – Entry Level to Supervisory Roles

Neksjob Philippines; Iloilo City; On-site; PHP 200,000 - 280,000; Full time

Benefits offered by this job

Competitive salary + international account premium

Health and medical benefits

Career growth and promotion opportunities

Friendly and supportive work environment

Job summary

A leading customer support firm in Iloilo City is hiring for various roles ranging from entry level to supervisory positions. The job entails assisting international customers with inquiries and concerns, ensuring exceptional customer service in English. Candidates must have at least a high school diploma and possess good communication skills. This position offers competitive salary, health benefits, and opportunities for career growth in a friendly work environment.

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply).
• Good to excellent English communication skills.
• Customer-focused mindset with a positive attitude.
• Basic computer knowledge and willingness to learn new tools.

Responsibilities

• Handle inbound and outbound customer calls, emails, or chats.
• Assist international customers with product or service inquiries.
• Provide accurate information and effective solutions to customer concerns.
• Maintain professional and friendly communication at all times.
• Document customer interactions and updates in the system.

Skills

Customer-focused mindset

Good to excellent English communication skills

Basic computer knowledge

Willing to learn

Education

High school graduate or higher

Job description

Customer Support Team Hiring – Entry Level to Supervisory Roles

On-site - Iloilo. No Exp Required. High/Senior High School. Full-time.

Job Description

We are looking for motivated and customer-oriented individuals to join our growing team for an International Account. In this role, you will assist customers from different countries by handling inquiries, resolving concerns, and delivering excellent customer service in English.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, or chats
• Assist international customers with product or service inquiries
• Provide accurate information and effective solutions to customer concerns
• Maintain professional and friendly communication at all times
• Document customer interactions and updates in the system

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply)
• Good to excellent English communication skills
• Customer-focused mindset with a positive attitude
• Basic computer knowledge and willingness to learn new tools
• No experience required (training will be provided)

What We Offer

• Competitive salary + international account premium
• Health and medical benefits
• Career growth and promotion opportunities
• Friendly and supportive work environment

Start your career and grow with us! Apply now.