Hiring / Customer Support Agent

NeksJob Philippines; Iloilo City; On-site; PHP 714,285 - 952,380; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A reputable recruitment agency seeks motivated individuals to join their international account team in Iloilo City. This full-time position involves handling inbound and outbound calls, assisting customers with inquiries, and delivering exceptional service in English. Candidates should be high school graduates with a positive customer-focused attitude. Competitive salary and comprehensive training are offered.

Qualifications

• High school graduate or equivalent.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

English Language

Customer Service

Problem Solving

Education

High school graduate or above

Job description

On-site - Iloilo. No Exp Required High/Senior High School Full-time.

Job Description

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

Responsibilities:

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements:

• High school graduate or above
• Positive attitude and customer-focused mindset
• Basic computer skills and ability to learn new systems
• Competitive salary with international account premium
• Comprehensive training and support

English Language, Customer Service, Problem Solving.