Customer Service Representative

iQor Iloilo; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Employee of the Month Award

HMO

Vacation Leave

Incentives

Job summary

A leading customer service provider in Iloilo is seeking candidates for an on-site customer service position. This role doesn't require prior BPO experience and is open to high school graduates. You will handle customer calls across sales and support, demonstrating strong customer service skills. Performance bonuses and recognition programs are offered.

Qualifications

• Excellent communication skills required.
• Must be at least 18 years old.
• No previous BPO experience needed, but must be adaptable.

Responsibilities

• Handle inbound customer service calls.
• Resolve customer issues effectively.
• Build rapport with customers.

Skills

Customer service skills

Problem-solving skills

Adaptability

Education

High School/Senior High School Graduate

Job description

On-site - Iloilo No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Employee of the Month Award, Employee Recognition Program, Incentives, Quarterly Gifts

Government Mandated Benefits

Insurance Health & Wellness

HMO

Maternity & Paternity Leave, Vacation Leave

• Handling inbound customer service calls, including sales, collections, and technical support.
• Demonstrating excellent customer service skills and taking ownership of resolving customer issues.
• Building rapport with customers and demonstrating a caring attitude.
• At least 18 years old
• At least a high school/senior high school graduate
• No BPO Experience needed
• Amenable to shifting schedules

Working Location

2F, 3F & 4F2F, 3F & 4F FESTIVE WALK 1B OFFICE 2, 4F Two Techno Place Business Park, Megaworld Blvd, Mandurriao, Iloilo City, Philippines

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,