Global Ticketing & Customer Support Specialist

Altius Inspiro Inc.; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Day 1 Medical and Health Insurance coverage

Performance Bonus

Employee Discount

Gym Membership

Parking Space

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A leading customer service provider in Iloilo City is seeking a Customer Service Representative for an international ticketing account. This position requires building rapport with customers and providing exceptional service through inbound calls. The ideal candidate is a Senior High School graduate with good communication skills, and no prior BPO experience is necessary. The role offers comprehensive health benefits and employee perks, making it an excellent opportunity for those looking to start their career in customer service.

Qualifications

• At least Senior High School Graduate or 2 years completed in College.
• Good to Proficient Communication Skills.
• With or without BPO experience.

Responsibilities

• Build quick rapport with existing customers.
• Provide customer service support through inbound calls.
• Handle problems to establish complaint resolutions.

Skills

Customer Service

Problem Solving

Team Player

Communication Skills

Education

At least Senior High School Graduate

Job description

A leading customer service provider in Iloilo City is seeking a Customer Service Representative for an international ticketing account. This position requires building rapport with customers and providing exceptional service through inbound calls. The ideal candidate is a Senior High School graduate with good communication skills, and no prior BPO experience is necessary. The role offers comprehensive health benefits and employee perks, making it an excellent opportunity for those looking to start their career in customer service.