Customer Service Representative for International Online Ticketing Account

Altius Inspiro Inc.; Pasig; On-site; PHP 167,000 - 257,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Gym Membership

Employee Discount

Job Training

Maternity & Paternity Leave

Vacation Leave

Day 1 Medical coverage

Job Training

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Day 1 Medical Coverage

CSR Event Participation

Job summary

A dynamic customer service firm is looking for dedicated individuals for customer service roles in Pasig. The role involves building rapport with customers, providing support through inbound calls, and resolving complaints. Candidates must be at least Senior High School graduates with strong communication and problem-solving skills. The firm offers a range of benefits, including health insurance and employee discounts, and emphasizes the importance of creating a positive impact through various community initiatives.

Qualifications

• At least Senior High School Graduate.
• Good to Proficient Communication Skills (Verbal & Non‑Verbal).
• Willing to work on-site in Pasig.
• Good English language, customer service, problem solving, team player skills.

Responsibilities

• Build quick rapport with existing customers.
• Provide customer service support through inbound calls.
• Handle problems to establish complaint resolutions, standards, and processes.

Skills

Communication Skills (Verbal & Non-Verbal)

Customer Service

Problem Solving

Team Player Skills

Education

Senior High School Graduate

Job description

Job Description

Location: Pasig (on-site). Minimum education: Senior High School. Full-time.

Responsibilities

• Build quick rapport with existing customers
• Provide customer service support through inbound calls
• Handle problems to establish complaint resolutions, standards, and processes

Qualifications

• At least Senior High School Graduate
• Good to Proficient Communication Skills (Verbal & Non‑Verbal)
• Willing to work on-site in Pasig
• Good English language, customer service, problem solving, team player skills

Benefits

• Health Care On‑Site, Health Insurance, Life Insurance, HMO
• Employee Discount, Gym Membership, Parking Space, Sleeping Quarters
• Job Training
• Maternity & Paternity Leave, Sick Leave, Vacation Leave
• Day 1 Medical and Health Insurance coverage
• Power to create a positive impact through our Annual Corporate Social Responsibility (CSR) event
• Fun and exciting employee engagement activities nationwide
• Exclusive employee perks and discount with partner establishments through Lifestyle Card
• Employee Referral perks and bonuses

Working Location & Important Notes

If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID
• requires you to provide a guarantee or collects property
• forces you to invest or raise funds
• collects illicit benefits
• or other illegal situations