Customer Service Representative / Cruise Booking account / Start asap

Crescendo Staffing and Business Consulting Inc.; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Job summary

A recruitment consulting company is seeking a Customer Service Representative in Quezon City. You will assist customers with inquiries regarding cruise bookings and services while providing detailed information about packages and pricing. The ideal candidate should have a High School Diploma, strong communication skills, and a customer-focused attitude. Flexibility in schedule is required, and prior experience is a plus in this fast-paced environment.

Qualifications

• 0–2 years of customer service experience.
• Ability to work in a fast-paced environment.
• Flexible schedule including weekends and holidays.
• Qualities and Traits: Customer-focused with a positive attitude
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Flexible schedule including weekends and holidays

Responsibilities

• Assist customers with inquiries related to cruise bookings and services.
• Provide detailed information about cruise packages, itineraries, and pricing.
• Handle customer complaints and resolve issues in a professional manner.
• Process bookings and cancellations accurately.
• Maintain up-to-date knowledge of cruise lines and industry trends.

Skills

Good communication skills

Interpersonal skills

Customer-focused

Positive attitude

Education

High School Diploma or equivalent

Job description

Description

• Assist customers with inquiries related to cruise bookings and services.
• Provide detailed information about cruise packages, itineraries, and pricing.
• Handle customer complaints and resolve issues in a professional manner.
• Process bookings and cancellations accurately.
• Maintain up-to-date knowledge of cruise lines and industry trends.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Good communication and interpersonal skills
• Qualities and Traits: Customer-focused with a positive attitude
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Flexible schedule including weekends and holidays