Customer Service Representative

Speed Express; Taguig; On-site; PHP 167,400 - 279,000; Full time

Job summary

Speed Express is seeking a capable Customer Service representative to join our team in Taguig. This on-site role requires 1–3 years of experience, a Bachelor’s degree, and strong English communication skills to handle travel bookings and inquiries.

You will provide accurate information, support customers, and coordinate with internal teams to ensure smooth service delivery. Proficiency in Microsoft Office and a proactive, problem-solving mindset are essential.

Qualifications

• At least 1-2 years of experience in Customer Service or a related field
• Must have experience or knowledge in the Travel and Tourism industry
• Excellent verbal and written communication skills in English
• Strong customer service and problem-solving skills
• Proficient in Microsoft Office and basic computer applications
• Able to work in a fast-paced environment
• Willing to work onsite in BGC, Taguig City

Responsibilities

• Assist customers with inquiries related to travel services and bookings
• Provide accurate information and exceptional customer support
• Handle customer concerns and resolve issues promptly
• Coordinate with internal teams to ensure smooth service delivery
• Maintain accurate customer records and documentation.

Skills

Customer service

Problem solving

Communication

Organizational skills

Interpersonal skills

Sales pitching

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Job Description

Qualifications

• At least 1-2 years of experience in Customer Service or a related field
• Must have experience or knowledge in the Travel and Tourism industry
• Excellent verbal and written communication skills in English
• Strong customer service and problem-solving skills
• Proficient in Microsoft Office and basic computer applications
• Able to work in a fast-paced environment
• Willing to work **onsite in BGC, Taguig City

RESPONSIBILITIES

• Assist customers with inquiries related to travel services and bookings
• Provide accurate information and exceptional customer support
• Handle customer concerns and resolve issues promptly
• Coordinate with internal teams to ensure smooth service delivery
• Maintain accurate customer records and documentation.

English Language Customer Service Scheduling Problem Solving Salesforce Sales Pitching and Closure Organizational Skills People Skills Sales Pipeline Interpersonal Skills

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