Hiring for Customer Service Representative.

Recruitify_HR; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A Recruitment Agency is hiring a Customer Service Representative for their Taguig location. The role requires managing customer inquiries through various channels such as phone, email, and chats. Candidates should possess a high school diploma and 5-8 years of experience in customer service. Excellent communication and problem-solving skills are necessary. This position also offers benefits like performance bonuses and health insurance, ensuring a supportive work environment.

Qualifications

• 5-8 years of experience in customer service or related fields.
• Ability to work in a fast-paced environment.
• Ability to handle multiple tasks simultaneously.

Responsibilities

• Manage customer inquiries via phone, email, and live chat.
• Provide accurate information regarding products and services.
• Resolve complaints and issues promptly.
• Document customer interactions and feedback.
• Collaborate with other departments to meet customer needs.

Skills

Excellent communication skills

Interpersonal skills

Strong problem-solving abilities

Customer-centric attitude

Education

High School Diploma or equivalent

Job description

Hiring for Customer Service Representative.

On-site - Taguig 5-10 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Manage customer inquiries via phone, email, and live chat in a professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Resolve complaints and issues promptly to ensure a positive customer experience.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with other departments to meet customer needs effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 5-8 years of experience in customer service or related fields.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer‑centric attitude.
• Working Conditions: Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

Tips

Some of our features may not work properly on your device.