Customer Service Representative

Ant Colony Resources; Taguig; On-site; PHP 167,000 - 279,000; Full time

Job summary

A food service company in Metro Manila is looking for motivated individuals to provide superior customer service while assisting in retail operations. Candidates should hold a Bachelor's degree, preferably in Hospitality or Food-related fields, and possess excellent communication and interpersonal skills. Experience in food service management is an advantage. This role requires a healthy lifestyle and the ability to engage effectively with customers. Join a team focused on health and customer satisfaction.

Qualifications

• Experience in food service management is an advantage.
• Living a healthy lifestyle and being a non-smoker.
• Excellent communication and interpersonal skills
• Strong customer service orientation with assertiveness and confidence
• Living a healthy lifestyle and being a non-smoker

Responsibilities

• Provide superior customer service by understanding customers' health conditions.
• Answer queries and provide accurate product information.
• Generate sales and assist in retail operations.
• Participate in all improvement programs and initiatives.
• Participate in all improvement and engagement programs and initiatives implemented in the store.

Skills

Excellent communication skills

Strong customer service orientation

Assertiveness

Interpersonal skills

Healthy lifestyle and non-smoker

Education

Bachelor's Degree in any course

Hospitality and Food-related fields

Job description

Job Requirements

• Bachelor's Degree of any course (graduates from Hospitality and Food-related fields is an advantage, e.g. HRM, Tourism, Food Service Management, Culinary, etc)
• Experience in food service management is an advantage
• Excellent communication and interpersonal skills
• Strong customer service orientation and assertiveness and confidence
• Living a healthy life style and is a non-smoker

Responsibilities

• Provide superior customer service by understanding customers' health conditions and requirements.
• Answer queries and provide complete and accurate product information and benefits carried by the company.
• Generate sales and assist in retail operations management.
• Perform other administrative tasks that may be assigned by the Store Executive.
• Participate in all improvement and engagement programs and initiatives implemented in the store.