Customer Service Representative

Ant Colony Resources; Batangas City; On-site; PHP 201,000 - 312,000; Full time

Job summary

A local food service company in Batangas City is seeking a motivated individual to provide exceptional customer service while managing retail operations. The ideal candidate will hold a Bachelor's Degree and possess excellent communication skills, with a strong emphasis on customer service. Previous experience in food service management is advantageous. This role is integral to understanding customer needs and ensuring they receive the best product information. A healthy lifestyle and non-smoking status are preferred.

Qualifications

• Experience in food service management is an advantage.
• Living a healthy lifestyle and is a non-smoker.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and assertiveness.
• Healthy lifestyle and non-smoker.

Responsibilities

• Provide superior customer service by understanding customers' health conditions.
• Answer queries and provide accurate product information.
• Generate sales and assist in retail operations management.
• Perform administrative tasks assigned by the Store Executive.
• Participate in store improvement programs.

Skills

Excellent communication and interpersonal skills

Strong customer service orientation

Problem solving

Good communication skills

English Language

Education

Bachelor's Degree in any course

Job description

Job Description

Qualifications

• Bachelor's Degree in any course (graduates from Hospitality and Food-related fields is an advantage, e.g. HRM, Tourism, Food Service Management, Culinary, etc)
• Experience in food service management is an advantage
• Excellent communication and interpersonal skills
• Strong customer service orientation and assertiveness and confidence
• Living a healthy lifestyle and is a non-smoker

Responsibilities

• Provide superior customer service by understanding customers' health conditions and requirements.
• Answer queries and provide complete and accurate product information and benefits carried by the company.
• Generate sales and assist in retail operations management.
• Perform other administrative tasks that may be assigned by the Store Executive.
• Participate in all improvement and engagement programs and initiatives implemented in the store.

Customer Service People Skills Problem Solving Good communication skills English Language

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