Customer Service Representative

World Wide Outsource Solutions; Rizal; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading outsourcing service provider in the Philippines seeks a customer support representative with at least 3 months of BPO experience. The role involves handling inquiries and complaints through various channels, including phone and chat. Candidates should possess strong verbal communication skills and be comfortable working onsite during night shifts. This position offers the opportunity to engage with international clients and develop your career in a dynamic environment.

Qualifications

• At least 3 months of BPO experience with international accounts.
• Ability to handle objections while using scripts in a natural tone.
• Confident phone presence with strong verbal communication skills.
• Willingness to work the night shift onsite.

Responsibilities

• Act as the primary contact for client inquiries, technical support, and complaints.

Skills

BPO work experience

Verbal communication skills

Objection handling

Job description

QUALIFICATIONS:

• With atleast 3 months BPO work experience handling international account/s.
• Has theability to handle objections and comfortable using scripts while maintaining a natural and engaging tone.
• Has clear,confident phone presence with strong verbal communication skills.
• AMENABLE TOWORK ON A NIGHT SHIFT SCHEDULE ONSITE

Responsibilities:

• Serves as the primary contact point for clients' customers, handling inquiries, technical support, and complaints via phone, email, chat, or social media