Customer Service Representative

MP3 Games Worldwind; Rizal; On-site; PHP 167,000 - 257,000; Full time

Job summary

A retail electronics store in Rizal is looking for a Sales Associate. You will engage customers, demonstrate products, and handle transactions. The ideal candidate has experience in sales and strong communication skills. This full-time position requires a customer-oriented mindset and knowledge of electronic gadgets.

Qualifications

• 1-3 years of experience in sales, preferably in electronics or retail.
• Strong communication and interpersonal skills.
• Technical knowledge of electronic products.
• Process transactions using the POS system, ensuring accuracy in billing and payments.
• Handle customer inquiries and resolve issues promptly and professionally.
• Maintain the cleanliness and organization of the sales floor and product displays.
• Upsell and cross-sell complementary products, warranties, and accessories.
• Monitor inventory levels and inform management of restocking needs.
• Stay informed about the latest trends and advancements in electronic gadgets and appliances.
• Assist with store promotions, product launches, and marketing campaigns.
• Proven experience in sales, preferably in electronics or retail.
• Strong communication and interpersonal skills to build rapport with customers.
• Technical knowledge of electronic products such as smartphones, laptops, and home appliances.
• Ability to explain technical features in a simple, customer-friendly manner.
• Goal-oriented mindset with a focus on achieving sales targets.
• Basic math skills for handling payments and transactions.
• Proficiency in using POS systems and basic computer applications.
• Excellent problem-solving skills and a positive attitude toward customer concerns.
• Physical ability to stand for extended periods and handle light lifting.

Responsibilities

• Greet and assist customers in finding products.
• Demonstrate product features to encourage purchases.
• Process transactions using the POS system.
• Process transactions using the POS system, ensuring accuracy in billing and payments.
• Handle customer inquiries and resolve issues promptly and professionally.
• Maintain the cleanliness and organization of the sales floor and product displays.
• Upsell and cross-sell complementary products, warranties, and accessories.
• Monitor inventory levels and inform management of restocking needs.
• Stay informed about the latest trends and advancements in electronic gadgets and appliances.
• Assist with store promotions, product launches, and marketing campaigns.
• Proven experience in sales, preferably in electronics or retail.
• Strong communication and interpersonal skills to build rapport with customers.
• Technical knowledge of electronic products such as smartphones, laptops, and home appliances.
• Ability to explain technical features in a simple, customer-friendly manner.
• Goal-oriented mindset with a focus on achieving sales targets.
• Basic math skills for handling payments and transactions.
• Proficiency in using POS systems and basic computer applications.
• Excellent problem-solving skills and a positive attitude toward customer concerns.
• Physical ability to stand for extended periods and handle light lifting.

Skills

English Language

Customer Service

Problem Solving

Team Player

Salesforce

Strong Work Ethic

Education

Bachelor's degree

Tools

Salesforce

Job description

Overview

On-site - Rizal • 1-3 years of experience • Bachelor • Full-time

Job Description

• Greet and engage customers, assisting them in finding electronic products suited to their needs.
• Demonstrate product features, functionality, and benefits to encourage purchases.
• Stay knowledgeable about the store’s inventory, promotions, and new arrivals.
• Process transactions using the point-of-sale (POS) system, ensuring accuracy in billing and payments.
• Handle customer inquiries and resolve issues promptly and professionally.
• Maintain the cleanliness and organization of the sales floor and product displays.
• Upsell and cross-sell complementary products, warranties, and accessories.
• Monitor inventory levels and inform management of restocking needs.
• Stay informed about the latest trends and advancements in electronic gadgets and appliances.
• Assist with store promotions, product launches, and marketing campaigns.
• Proven experience in sales, preferably in electronics or retail.
• Strong communication and interpersonal skills to build rapport with customers.
• Technical knowledge of electronic products such as smartphones, laptops, and home appliances.
• Ability to explain technical features in a simple, customer-friendly manner.
• Goal-oriented mindset with a focus on achieving sales targets.
• Basic math skills for handling payments and transactions.
• Proficiency in using POS systems and basic computer applications.
• Excellent problem-solving skills and a positive attitude toward customer concerns.
• Physical ability to stand for extended periods and handle light lifting.

Qualifications

• English Language
• Customer Service
• Problem Solving
• Team Player
• Salesforce
• Strong Work Ethic

Compliance / Warnings

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• withholds your ID
• requires you to provide a guarantee or collects property