Customer Service Representative

Chivas Enterprises

Rizal

On-site

PHP 167,400 - 279,000

Full time

14 days+

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Job summary

A customer service company in Nueva Ecija, Rizal is seeking a full-time representative to provide excellent customer service and manage inquiries. The ideal candidate should have a high school diploma and demonstrate strong communication and problem-solving skills. This is an on-site position offering a chance to engage with customers effectively.

Qualifications

  • Provide excellent customer service to clients via phone, email, and chat.
  • Answer customer inquiries and resolve issues efficiently.
  • Process orders and handle customer transactions.

Responsibilities

  • Gather customer feedback and identify areas for improvement.
  • Maintain accurate records of customer interactions.
  • Adhere to company policies and procedures.

Skills

Excellent communication skills
Interpersonal skills
Problem-solving skills
Multitasking ability
Proficiency in CRM software

Education

High school diploma or equivalent

Job description

On-site - Rizal Fresh Graduate/Student Diploma Full-time

Job Description
  • Provide excellent customer service to clients via phone, email, and chat.
  • Answer customer inquiries and resolve issues efficiently and effectively.
  • Process orders and handle customer transactions.
  • Gather customer feedback and identify areas for improvement.
  • Maintain accurate records of customer interactions.
  • Adhere to company policies and procedures.
  • Excellent communication and interpersonal skills.
  • Strong customer service and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in computer skills, including CRM software.
  • High school diploma or equivalent.
Customer Service Scheduling Organizational Skills

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