Customer Service Representative

Work-1 Manpower Recruitment Services; Pasig; On-site; PHP 200,880 - 279,000; Full time

Job summary

Work-1 Manpower Recruitment Services is looking for a customer service representative in Pasig, Metro Manila. The position involves assisting customers with inquiries, resolving complaints, processing orders, and maintaining records. Candidates should have a high school diploma and 0-2 years of experience, with strong communication and computer skills preferred. The role requires a customer-oriented mindset and the ability to handle multiple tasks effectively.

Qualifications

• 0–2 years of experience preferred.
• Ability to handle multiple tasks and adapt to new challenges.
• Empathetic and patient with a customer-oriented mindset.

Responsibilities

• Assist customers with inquiries and provide information regarding products and services.
• Resolve customer complaints and issues in a timely and professional manner.
• Process orders, forms, and applications as required.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance customer satisfaction.

Skills

Strong communication skills

Interpersonal skills

Basic computer proficiency

Education

High School Diploma or equivalent

Job description

Job Description

• Assist customers with inquiries and provide information regarding products and services.
• Resolve customer complaints and issues in a timely and professional manner.
• Process orders, forms, and applications as required.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years preferred.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Basic proficiency with computer software and customer management systems.
• Qualities and Traits: Empathetic and patient with a customer-oriented mindset.
• Responsibilities and Duties: Ability to handle multiple tasks and adapt to new challenges.

Working Location

Silver City 2, Pasig, Metro Manila, Philippines