Customer Service Representative

Port Net Logistics Inc.; Parañaque; On-site; PHP 223,000 - 558,000; Full time

Benefits offered by this job

Government mandated benefits

Health insurance (HMO)

Various leaves (Maternity, Paternity, etc.)

Job summary

A logistics company in Metro Manila is seeking an experienced Freight Forwarding Specialist to coordinate with local and international agents, prepare competitive quotations, and engage in telesales activities. The ideal candidate has proven experience in freight forwarding, strong negotiation skills, and is detail-oriented. This role involves maintaining client relationships and ensuring successful deal closures. Opportunities for client visits and excellent benefits are provided.

Qualifications

• Proven experience in Freight Forwarding.
• Strong understanding of Incoterms and buyer/seller responsibilities.
• Ability to coordinate with agents for freight rates.
• Can prepare accurate and competitive quotations for clients.
• Has the ability to follow through and close deals.
• Willing to conduct client visits and handle telesales.
• Strong communication and negotiation skills.
• Detail-oriented and organized.

Responsibilities

• Coordinate with agents to secure competitive freight rates.
• Prepare and send quotations to clients.
• Conduct client visits and telesales activities.
• Conduct client visits and telesales activities to generate new business.
• Maintain strong relationships with clients and agents.
• Provide excellent customer service and shipment updates.

Skills

Freight Forwarding experience

Knowledge of Incoterms

Strong communication skills

Negotiation skills

Detail-oriented

Organizational skills

Communication

Detail-oriented

Job description

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

Qualifications:

• With proven experience in Freight Forwarding
• Knowledgeable in Incoterms and understands the roles and responsibilities of the buyer and seller
• Experienced in coordinating with local and international agents to request freight rates
• Can prepare accurate and competitive quotations for clients
• Has the ability to follow through and close deals
• Willing to conduct client visits and handle telesales
• Strong communication and negotiation skills
• Detail-oriented and organized

Job Responsibilities:

• Coordinate with agents and partners to secure competitive freight rates
• Prepare and send quotations to prospective clients
• Follow up on quotations and ensure successful deal closure
• Conduct client visits and telesales activities to generate new business
• Maintain strong relationships with clients and agents
• Provide excellent customer service and shipment updates

HR Manager Port Net Logistics Inc.