LOGISTIC ASSISTANT

Decker Cargo Logistics Corporation; Laguna; On-site; PHP 279,000 - 368,000; Full time

Benefits offered by this job

Company Christmas gift

Health insurance

Promotion to permanent employee

Job summary

Decker Cargo Logistics Corporation in the Philippines seeks a detail-oriented Customer Service/Logistics Coordinator to support real-time monitoring of vehicle movements, deliveries, and night-shift reporting. The role focuses on coordinating with dispatch, updating records, and ensuring timely communication with clients.

Candidates should have a Bachelor’s degree, at least 2 years in logistics or freight forwarding, strong typing (30 wpm), excellent communication, and proficiency in Excel/MS

Qualifications

• Bachelor’s Degree, relevant experience in customer service and at least 2 years experience in logistics/ freight forwarding.
• Experience: Relevant experience in customer service and at least 2 years experience in logistics/ freight forwarding.
• Skills: At least 30 wpm speed. Advanced Communication Skills both written and verbal. Keen attention to details. Basic Excel and other MS Office Apps.
• Attributes: Adaptability, Commitment to Customer Service Experience, Patience with Difficult Customers/Clients, Optimism.

Responsibilities

• Real-time monitoring of vehicle movements and delivery statuses.
• Coordination with dispatch teams and brand representatives.
• Night shift coverage for delivery tracking and reporting.
• Booking and scheduling of deliveries via internal systems.
• Monitor car carrier operations during night shift; ensure proper loading, routing, and documentation.
• Encoding and updating delivery data in systems
• Preparing daily and shift-based reports.
• Compile and submit Customer Care Reports for night shift operations; document incidents and feedback.
• Communicate delivery issues (e.g., delays, damages) to client; document and follow up on resolutions.

Skills

30 wpm speed

Advanced communication

Attention to detail

MS Office / Excel basics

Education

Bachelor's Degree

Tools

MS Excel

MS Office Apps

Job description

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Key Responsibilities

• Main Operational Responsibilities
• Real-time monitoring of vehicle movements and delivery statuses.
• Coordination with dispatch teams and brand representatives.
• Night shift coverage for delivery tracking and reporting.
• Booking and scheduling of deliveries via internal systems.
• Monitor car carrier operations during night shift; ensure proper loading, routing, and documentation.
• Encoding and updating delivery data in systems
• Preparing daily and shift-based reports.
• Account Coordination
• Compile and submit Customer Care Reports for night shift operations; document incidents and feedback.
• Communicate delivery issues (e.g., delays, damages) to client; document and follow up on resolutions.
• Qualifications

Education: Bachelor’s Degree, relevant experience in customer service and at least 2 years experience in logistics/ freight forwarding

Experience : Relevant experience in customer service and at least 2 years experience in logistics/ freight forwarding

Skills: At least 30 wpm speed. Advanced Communication Skills both written and verbal. Keen attention to details. Basic Excel and other MS Office Apps.

Attributes : Adaptability, Commitment to Customer Service Experience, Patience with Difficult Customers/Clients, Optimism

Job Type: Full-time

• Company Christmas gift
• Health insurance
• Promotion to permanent employee

30 WMPS COMPUTER LITERATE MS OFFICE