Customer Service Representative

JobsAvenuePH; Pampanga; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Employee Recognition Program

Health & Wellness Insurance

Life Insurance

Job summary

A leading customer service provider in Pampanga is seeking a Call Center Agent to join their dynamic team. You will be responsible for handling customer inquiries, providing resolutions, and ensuring a seamless customer experience. A high school diploma is required; no prior experience is necessary as training is provided. The role requires onsite work and offers a performance bonus along with government-mandated benefits.

Qualifications

• Must be willing to work onsite and in shifting schedules.
• No prior call center experience needed; training will be provided.

Responsibilities

• Handle customer inquiries and provide resolutions.
• Answer calls and process requests.

Skills

Customer service skills

Troubleshooting

Professionalism

Education

High school graduate or senior high school graduate

Job description

Overview

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service!

Responsibilities

• As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience.
• Your responsibilities include answering calls, troubleshooting issues, processing requests, and maintaining professionalism in all interactions.

Qualifications

• High school graduate (old curriculum) or senior high school graduate
• Willing to work onsite and in shifting schedules
• No prior call center experience needed – we provide training!

Benefits

Performance Bonus, Employee of the Month Award, Employee Recognition Program

Government Mandated Benefits

Insurance Health & Wellness

Accidental Death & Dismemberment Insurance, Disability Insurance, Life Insurance, Supplemental Life Insurance, HMO

Important Notices

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately.