Customer Service Representative

JobsAvenuePH; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Employee of the Month Award

Health Insurance

Vacation Leave

Job summary

A leading BPO company in Davao del Sur is hiring Call Center Agents to provide world-class customer service. This entry-level role requires no prior experience, as comprehensive training will be provided. Candidates should be high school graduates and willing to work onsite in shifting schedules. Join now and grow your career with opportunities for advancement.

Qualifications

• Good communication skills in English required.
• Willingness to work in shifting schedules.
• No prior call center experience needed.

Responsibilities

• Handle customer inquiries and provide resolutions.
• Answer calls and troubleshoot issues.
• Process requests and maintain professionalism.

Skills

Customer service skills

Problem-solving skills

Communication skills

Education

High school graduate

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus, Employee of the Month Award, Employee Recognition Program

Government Mandated Benefits

Insurance Health & Wellness

Disability Insurance, Health Insurance, Life Insurance, HMO

Employee Discount, Sleeping Quarters

Professional Development

Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Vacation Leave

Read More

• Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Your responsibilities include answering calls, troubleshooting issues, processing requests, and maintaining professionalism in all interactions. No prior experience is required—we provide comprehensive training to equip you with the skills needed to succeed in the BPO industry.
• Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!
• High school graduate (old curriculum) or senior high school graduate
• Willing to work onsite and in shifting schedules
• No prior call center experience needed – we provide training!

English Language Customer Service Call Centre

Working Location

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