Customer Service Representative

JobsAvenuePH; Batangas City; On-site; PHP 20,000 - 30,000; Full time

Job summary

A leading BPO company in Batangas City is looking for a Call Center Agent. This role involves handling customer inquiries and providing resolutions with an emphasis on professional customer interactions. Candidates must be at least 18 years old, a high school graduate, and possess good English communication skills. No previous experience is required, as comprehensive training will be provided. This is an on-site position with shifting schedules.

Qualifications

• At least 18 years old.
• Willing to work onsite and in shifting schedules.
• Clear ability to learn and adapt due to provided training.

Responsibilities

• Answer calls and provide resolutions to customer inquiries.
• Troubleshoot issues and process requests to completion.
• Maintain professionalism in all customer interactions.

Skills

Good English communication skills

Professionalism

Education

High school graduate or senior high school graduate

Job description

Overview

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Your responsibilities include answering calls, troubleshooting issues, processing requests, and maintaining professionalism in all interactions. No prior experience is required—we provide comprehensive training to equip you with the skills needed to succeed in the BPO industry. Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!

Responsibilities

• Answer calls and provide resolutions to customer inquiries.
• Troubleshoot issues and process requests to completion.
• Maintain professionalism in all customer interactions.

Qualifications

• At least 18 years old.
• High school graduate (old curriculum) or senior high school graduate.
• Good English communication skills.
• Willing to work onsite and in shifting schedules.
• No prior call center experience needed – we provide training!