Customer Service Representative

JobsAvenuePH; Marikina; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading BPO company in Metro Manila seeks a Call Center Agent to join their dynamic team. The role involves handling customer inquiries, providing resolutions, and ensuring a seamless customer experience. No prior experience is needed as comprehensive training will be provided. Candidates should be willing to work onsite and in shifting schedules. Join us to grow your career with opportunities for advancement!

Qualifications

• High school graduate (old curriculum) or senior high school graduate.
• Good English communication skills.
• Willing to work onsite and in shifting schedules.

Responsibilities

• Handle customer inquiries and provide resolutions.
• Answer calls and troubleshoot issues.
• Process requests while maintaining professionalism.

Skills

Good English communication skills

Education

High school graduate or senior high school graduate

Job description

Overview

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience.

Your responsibilities include answering calls, troubleshooting issues, processing requests, and maintaining professionalism in all interactions. No prior experience is required—we provide comprehensive training to equip you with the skills needed to succeed in the BPO industry.

Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!

Qualifications

• High school graduate (old curriculum) or senior high school graduate
• Good English communication skills
• Willing to work onsite and in shifting schedules
• No prior call center experience needed – we provide training!