Customer Service Representative

JobsAvenuePH; Makati; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading BPO company in Metro Manila is seeking a Call Center Agent to deliver world-class customer service. You will handle inquiries, provide resolutions, and ensure a seamless customer experience. No prior experience is required as comprehensive training will be provided. This is an excellent opportunity to start your career in the BPO industry with room for growth in various roles such as SME or Team Manager.

Qualifications

• High school graduate or senior high school graduate.
• Good English communication skills.
• Willing to work onsite and in shifting schedules.

Responsibilities

• Handle customer inquiries and provide resolutions.
• Answer calls and troubleshoot issues.
• Process requests and maintain professionalism.

Skills

Good English communication skills

Education

High school graduate or senior high school graduate

Job description

Overview

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service. As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Your responsibilities include answering calls, troubleshooting issues, processing requests, and maintaining professionalism in all interactions. No prior experience is required—we provide comprehensive training to equip you with the skills needed to succeed in the BPO industry.

Opportunities

Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp. We value hard work, dedication, and tenure—grow your career with us and be part of our success!

Qualifications

• High school graduate (old curriculum) or senior high school graduate
• Good English communication skills
• Willing to work onsite and in shifting schedules
• No prior call center experience needed – we provide training!