Alorica Batangas - No CC Experience Needed with Tips - Hiring Call Center Agent

JobsAvenuePH; Batangas City; On-site; PHP 240,000 - 300,000; Full time

Job summary

A leading customer service provider in Batangas City is seeking a Call Center Agent to join their dynamic team. The role involves handling customer inquiries, providing resolutions, and ensuring a seamless customer experience. No prior experience is needed as training will be provided. Candidates must be at least 18 years old and willing to work onsite in shifting schedules.

Qualifications

• At least 18 years old.
• Willing to work onsite and in shifting schedules.
• Willing to work onsite and in shifting schedules.

Responsibilities

• Handle inbound and outbound calls professionally.
• Assist customers with inquiries, troubleshooting, and complaints.
• Provide accurate information and solutions based on company policies.
• Document customer interactions and update records.
• Ensure a positive customer experience and meet performance metrics.

Skills

Customer service

Communication

Multitasking

Education

High school graduate or senior high school graduate

Job description

Job Description

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!

Responsibilities

• Handle inbound and outbound calls professionally.
• Assist customers with inquiries, troubleshooting, and complaints.
• Provide accurate information and solutions based on company policies.
• Document customer interactions and update records.
• Ensure a positive customer experience and meet performance metrics.
• No prior call center experience needed – we provide training!

Qualifications

• At least 18 years old
• High school graduate (old curriculum) or senior high school graduate
• Willing to work onsite and in shifting schedules

Note: The position may require onsite work and shifts. This listing provides general information about the role.

Working Location

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