Customer Service Representative

RMS Collect Phils., Inc. - Bacolod & Talisay; Negros Occidental; On-site; PHP 167,400 - 279,000; Full time

Job summary

A leading call center company in the Philippines is searching for a Customer Service Call Center Agent. This role involves handling a high volume of calls, ensuring a positive experience for customers. Applicants should possess good English communication skills and be committed to full-time work. Experience in a BPO or call center is a plus, but not required.

Qualifications

• At least 18 years old.
• Committed to work full-time.
• Willing to work on a shifting schedule.

Responsibilities

• Handle a high volume of inbound or outbound calls.
• Create a positive experience for each caller.
• Listen to customers and address inquiries.

Skills

Politeness

Good English communication

Computer literacy

Education

High School Graduate

Undergraduate/College Graduate

Job description

Overview

We are searching for a polite, professional Customer Service Call Center Agent to represent our clients professionally by providing remarkable service to their customers via phone.

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller.

Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.

Qualifications

• At least 18 years old;
• At least HS Grad old curriculum/Senior High school graduate/College
• Undergrad/College Graduate;
• Committed to work full-time;
• Good English communication skills;
• Computer literate and willing to work on shifting schedule;
• With or without BPO/call center experience.